What kind of services do you provide?
Our company is spearheaded towards interactive media such as: web designs, logo designs, ebook covers, social media headers, online magazines. Please check our Services page.
How much do you charge for your graphic designs?
It really depends on what project it is. Is this from scratch? Is it already developed and need to be updated? Depends. You can contact us for free consultation.
What kind of payment do you accept?
We accept personal checks, visa, mastercard, discover, paypal, or money order. But before we start the project we require 50% of the payment. We want to know if you are serious because we will put our best effort to execute such designs. If you cancel the project, we will keep 50% of the money you have paid us, the design project per se, and the copyrights of all the design artwork.
Do I have to sign a contract?
Depends on what kind of project we’re doing for you. If this is going to take a few months to a year, the answer is “yes” you have to sign a contract with us. That’s the only way we know you are serious with the project. This eliminates misunderstandings and assumptions. You know what to expect from us. And we know what to expect from you. It is better if it’s on black and white.
Are you working alone or are you working with someone else?
When I said “we” this means these are the people I have sub-contracted (i.e. printer, coder, web developer, and so forth). If work is overflowing, I am responsible for hiring people under me so we can meet the need of your business on certain deadline.
How soon can you start the project?
When you confirm the contract, we will start the project. The contract will be sent to you via email. On the bottom it will say, “I agree all of the above” and you will sign your online signature.
How do I check the progress on my design project?
The client is always free to call or email us and see the progress on their project. However, we encourage the client to communicate with us via email instead. This eliminates the cost of long distance call but even if you’re local, we believe that communication is more precise via email. Plus we will have a record of what have been said. This eliminates fuzzy thinking and guessing time.
How do I receive my finished project?
If this is a logo design or infographic we can email you the jpg or png.
Who owns the copyright?
You own the copyright on the FINAL product upon receipt of your final payment.
However, you do not own the original PSD (Photoshop Document) or Illustrator document. You purchase the “design” (i.e. Infographic) but we will not hand our ORIGINAL artwork to you. This belongs to the Artist and/or Designer.
If you have further questions do not hesitate to contact us.